Log in to your account and enter your order number to access information about your order. We also send you emails when there's an update on your order.

• Returns will be accepted within 14 days of receiving your items. Returns requested after 14 days will be refused. 

• Refunds will be issued against the original form of payment and only for items in like new condition. If items are not in like-new condition, a 25% restocking fee may be applied. 

• Refunds may take 3-5 business days to be processed upon receiving the items. 

• DecadesPedals does not control how quickly your financial institution will post a refund.

• Orders may ship in as little as 1-3 days, however in some cases may take 1-2 weeks if an item is not readily available. 

• During peak traffic seasons such as Memorial Day or Black Friday, some orders may take longer to be filled. 

• USA Domestic shipping can take up to 5 business days.

• International shipping could take up to 14 business days.

• Due to global supply chain challenges, shipping times could be longer than usual.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.